FAQ
When will I receive my order?
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Once payment is received it takes us about 2-3 business days to package your order and be ready for delivery. The shipment will reach you within 2-3 days.
Which shipping companies do we work with?
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We ship our orders to India & Worldwide using FedEx, DHL, or DTDC whichever is faster.
How can I track my order?
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We will send a tracking number to your mail once your order is dispatched from our warehouse. You can track your order directly from the shipping company’s official website.
Do you do custom orders?
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We do accept custom metal orders. Contact us at info@artroom.in and provide your design and its dimensions.
Do custom orders take time?
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Custom orders usually take time, but we typically dispatch them within a week.
Do you accept color customization?
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Our standard finish is black matte. For other colors, message us with your preference. Please note: color customization is charged extra.
I wanted to order a design but it is out of stock?
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Sometimes designs go out of stock. If that happens, wait a few days or contact us at info@artroom.in for a faster restock.
What all payment methods are used on our site?
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We accept Visa, Mastercard, American Express, Paytm, and PayZapp.
Can I have an extra discount if I order in bulk?
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Yes, we offer bulk discounts. Please contact us at info@artroom.in with your quantity for more details.